communication skills to interact with others about complex information, such as legislation and regulatory requirements impacting on swimming pool and spa servicing data analysis skills to interpret and extract data from codes of practice, legislation and regulations relevant to swimming pool and spa servicing decision-making and problem-solving skills to check compliance with key aspects of the regulatory framework impacting on swimming pool and spa servicing literacy skills to: read and interpret a variety of texts, including legislation, regulations and codes of practice generate business correspondence and prepare reports complete standard forms research skills to identify and locate information relevant to the regulatory requirements impacting on swimming pool and spa servicing technology skills to access online sources of information relevant to the legislative and regulatory requirements impacting on swimming pool and spa servicing Required knowledge Australian Competition and Consumer Commission product safety guidelines building codes, including National Construction Code information on: swimming pool and spa features and accessories swimming pool and spa safety commonwealth, state or territory, and local government legislation and regulations, and Australian standards impacting on swimming pool and spa servicing related to: anti-discrimination and equal opportunity consumer protection, fair trading and trade practices employment and industrial relations environment protection environmental health work health and safety (WHS) privacy swimming pools and spas swimming pool and spa safety barriers organisational policies and procedures for ensuring compliance with legislation and regulatory framework organisational process for maintaining up-to-date knowledge of legislation and regulatory framework relevant bodies with carriage and enforcement responsibilities for legislation and regulatory framework variance in legislation and regulatory frameworks across jurisdictions |